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Order Changes
Need to change or cancel your order? Send us a quick message via chat or email. The sooner the better!
Purchasing and Shipping
Need help with payment options, postage costs and shipping time? You'll find the answers here.
60-Day Comfort Guarantee and Returns Policy
We have a 60-day return period. Find out more info here.
Archies Arch Support Thongs
Unsure of your size and fit? We have all the answers here!
Archies Arch Support Slides
Need help finding your size or getting a comfy fit? You'll find that info here
Archies Arch Support Insoles
Find out more about our new insoles here
Exchanges
100% FREE exchanges for 60 days no matter the condition
Refunds
We have a 60-day return period. The refund is a product refund less the return postage cost.
Warranty Claims
We have a 6-month warranty on all our footwear for manufacturing issues only. Find out more info here.
Health Conditions
Wondering if our footwear can help with Plantar Fasciitis or other conditions? We have in-depth info here.
Wholesale & Partnership Enquiries
Become a stockist and make as many feet as happy as possible with Archies Footwear!
Fitting Tips
Helpful tips for your Archies Footwear Thongs and Slides
Get support
- Contact usThank you for reaching out, our team aim to get back to you within 48 hours. We appreciate your patience and understanding if we may experience slight delays in response times during peak seasons.