Help Centre

Purchasing Options

• Is there anywhere I can try them on before buying?
• What cards do you accept for online payment?
• Do you have Afterpay?
• Can I place my order over the phone?

Size, Fitting & Level of Arch Support

• Questions regarding the Fit
• Questions regarding the Arch Support
• Questions regarding Size

Returns & Warranty

• Return & Warranty information & related questions

Shipping

• Shipping information & related questions

Injuries & Conditions

• I don’t have any injuries or problems with my feet, would these still be good for me?
• Are these good for people with plantar fasciitis or heel spurs?
• Are these good for people with Bunions?
• I normally wear orthotics, is it still okay that I wear Archies Thongs?
• I have a particular injury, which arch type should I get?

Manufacturing – Product Design, Usability & Durability

• What are Archies Thongs made from?
• Are your thongs vegan friendly?
• The toe pole / post normally irritates me. Will these irritate me between my toes?
• How long will Archies Thongs last?
• Will my feet sweat in Archies Thongs?

Manufacturing – Social & Environmental Responsibilities

• Where are Archies Thongs made?
• What are the conditions like at your factory and how are your workers treated?
• What measures do you take to reduce your impact on the environment?

I'm having an issue with the thongs

• My thongs do not seem wide enough. Do you make thong’s that have a wider fit?
• My thongs are taking a bit to get used to. Is this normal? Will this improve?
• My Archies Thongs feel a little slippery at first, will this wear off?
• My thongs are squeaking, is there anything I can do to fix this?
• The strap of the thongs is too tight for me
• My thong strap has loosened / stretched. Is there a way it can be tightened?

Product Care Instructions

• Avoid leaving the thongs in direct sunlight when not wearing them
• Cleaning Instructions:
• Careful walking down steep embankments in the thongs