welcome to the archies support desk
What can we help you with?
The Fit of Archies Thongs
- What is the correct Archies Thongs fit?
- How much arch support is there in Archies Thongs?
- Do Archies Thongs run big or small?
- Are Archies Thongs true to size?
- I am a half size. Should I size up or down in Archies Thongs?
- What size should I choose?
Exchanges, Refunds & Warranty Claims
- How to contact customer service
- My thongs broke - is this covered by your warranty?
- How do I change the return request on the portal?
- The returns portal does not recognise my order number
- How to use the Archies Footwear Returns Portal - online purchase
- Exchanges
Kids Range
Purchasing Options
- What is Klarna?
- Why the price increase?
- Having trouble with your Free Bag / WELCOME discount code?
- How do I find an Archies Footwear retailer?
- Is there anywhere I can try them on before buying?
- What cards do you accept for online payment?
Shipping
Injuries & Conditions
I'm having an issue with the thongs
- My thongs feel uncomfortable. Will this improve?
- My thongs do not seem wide enough. Do you make thong’s that have a wider fit?
- My Archies Thongs feel a little slippery at first, will this wear off?
- My thongs are squeaking, is there anything I can do to fix this?
- The strap of the thongs is too tight for me