All Archies Thongs purchased from our online store or from our authorised retailers are covered by a 6-month Warranty against manufacturing faults.
In the unlikely event that you have received an item that is faulty or if you believe that your footwear has developed a fault while wearing them, please contact us straight away and we will do our best to sort this out for you.
Archies Footwear reserves the right to reject any returns or warranty claims that we believe have not occurred due to fair/normal use or in instances outside of the above terms and conditions.
If a warranty claim is rejected, the return postage of the original pair is at the customer's expense.
Our returns and warranty policy includes the rights you are entitled to under the Australian Consumer Law.
To arrange a return please click here
Please note you will need your order number and email address used to place the order to access the portal.
You can find your order number on your email confirmation or ask our team on live chat for your order number.