WHEN A CUSTOMER ASKS IF WE HAVE AFFILIATE PROGRAMS/UGC/INFLUENCERUpdated 4 days ago

1. Identify the request

   • Check if the customer mentions affiliate program specifically.

   • Check for keywords: influencer, UGC, content creator.

2. Handle standard affiliate inquiries

   • IF the customer only asks about an affiliate program:

     • Respond: “At the moment we do not. Please reach out to our team for some more info as it is coming!”

     • Provide the appropriate contact method for the team (email, contact form, or support link).

3. Handle influencer / UGC / content creator inquiries

   • IF the customer mentions influencer, UGC, or content creator:

     • AI Agent should acknowledge the request and transfer the ticket to a human agent for further assistance.

4. Ticket notes

   • Document the customer’s mention of influencer, UGC, or content creator so the agent has context.

   • Note that the standard affiliate program response was provided if applicable.

This ensures that simple affiliate inquiries are answered automatically, while more complex content creator requests are escalated.