AUS | Archies Footwear FAQs logo
AUS | Archies Footwear FAQs logo

Track order

Get more information

See all
Order Changes

Need to change or cancel your order? Send us a quick message via chat or email. The sooner the better!

1 article
Purchasing and Shipping

Need help with payment options, postage costs and shipping time? You'll find the answers here.

9 articles
60-Day Comfort Guarantee and Returns Policy

We have a 60-day return period. Find out more info here.

2 articles
Archies Arch Support Thongs

Unsure of your size and fit? We have all the answers here!

2 categories
Archies Arch Support Slides

Need help finding your size or getting a comfy fit? You'll find that info here

2 categories
Archies Arch Support Insoles

Find out more about our new insoles here

3 categories
Exchanges

100% FREE exchanges for 60 days no matter the condition

2 articles
Refunds

We have a 60-day return period. The refund is a product refund less the return postage cost.

2 articles
Warranty Claims

We have a 6-month warranty on all our footwear for manufacturing issues only. Find out more info here.

1 article
Health Conditions

Wondering if our footwear can help with Plantar Fasciitis or other conditions? We have in-depth info here.

7 articles
Wholesale & Partnership Enquiries

Become a stockist and make as many feet as happy as possible with Archies Footwear!

3 articles
Fitting Tips

Helpful tips for your Archies Footwear Thongs and Slides

2 articles

Get support