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AUS | Archies Footwear FAQs

<p id="isPasted" style="text-align: left; line-height: 1.5;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Archies Thongs are intentionally designed with a tighter strap and toe pole as it&apos;s better for your feet because it allows more optimal foot function. However, the good news is, while a tight strap is important for normal foot function, it is very, very easy to instantly fix this problem by stretching the strap with your hands to reach your desired level of tightness!</span></p><p style="text-align: left; line-height: 1.5;"><span style="font-size: 16px;">For more on stretching the strap, here&apos;s a video by Dan our founder.&#xA0;</span></p><section id="isPasted" style="box-sizing: border-box; display: block; max-width: 100%; color: rgb(51, 51, 51); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 10px 0px 15px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box; font-size: 0.9em; line-height: 1.5; text-align: left;"><span class="fr-video fr-deletable fr-rv fr-fvc fr-dvb fr-draggable" contenteditable="false" draggable="true"><iframe width="560" height="315" src="https://www.youtube.com/embed/jSTtm1MNKDs" title="YouTube video player" frameborder="0" allowfullscreen class="fr-draggable"></iframe></span></p><p style="box-sizing: border-box; font-size: 0.9em; line-height: 1.5; text-align: left;"><span style="box-sizing: border-box; font-size: 16px;">We offer 100% free exchanges for size if the thongs are in new condition, so if by some chance you need to exchange them, the easiest way is to use our returns portal: <a href="http://archiesfootwear.com.au/apps/returns" id="isPasted" rel="noopener noreferrer" target="_blank">archiesfootwear.com.au/apps/returns</a></span></p><section id="isPasted" style="box-sizing: border-box; display: block; max-width: 100%; color: rgb(51, 51, 51); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 10px 0px 15px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="line-height: 1.5;"><span style="font-size: 16px;">If you need any assistance, feel free to contact customer support.&#xA0;</span></p></div></div></section><p style="box-sizing: border-box; font-size: 0.9em; line-height: 1.5; text-align: left;"><strong><span style="font-size: 16px;">Related Articles:</span></strong></p><p style="box-sizing: border-box; font-size: 0.9em; line-height: 1.5; text-align: left;"><span style="font-size: 16px;"><a href="https://support.archiesfootwear.com.au/why-do-archies-thongs-have-a-tighter-strap-and-is-it-good-for-you-219446" rel="noopener noreferrer" target="_blank">Why do Archies Thongs have a tighter strap and is it good for you?</a></span></p><p style="box-sizing: border-box; font-size: 0.9em; line-height: 1.5; text-align: left;"><span style="font-size: 16px;"><a href="https://support.archiesfootwear.com.au/what-is-%22toe-clawing%22-or-%22toe-grabbing%22-and-why-dont-i-get-it-in-archies-thongs-219507" rel="noopener noreferrer" target="_blank">What is &quot;toe clawing&quot; or &quot;toe grabbing&quot; and why don&apos;t I get it in Archies Thongs?</a></span><br><img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/v31pE7yP402ZaGQR/COntact_us-0e6f7b05-f6c4-4eb1-a05f-a3132a090131.png" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; border-style: none; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; background-clip: padding-box; border-radius: 10px; box-shadow: rgb(204, 204, 204) 10px 10px 5px 0px; text-align: left; width: 153px;" class="fr-fil fr-dib"></p><p dir="ltr" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 0pt; margin-top: 0pt; font-size: 16px; line-height: 1.38;"><br style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"></p></div></div></section>

It’s for normal foot function. If too tight, please watch these videos:

My thongs straps are too tight

Archies Arch Support Thongs

Tips for a Comfy Fit in Archies Thongs

Can I cancel or change my order? What is the process?

Order Changes

Can I track my order?

What is the postage cost?

When will my order be shipped?

Do you ship to the NZ?

How long will it take for me to receive my order?

Do you have express shipping?

What card/methods do you accept for online payment?

Do you sell internationally?

Is there anywhere I can try them on before buying?

Shipping and Delivery

Summary of our returns policy

Our 60 - Day Comfort Guarantee

60-Day Comfort Guarantee and Returns Policy

Are Archies Thongs true to size?

What size thongs do I order?

Used to wearing half size for thongs, what size do I choose?

I have narrow feet, will these fit me?

I have wide feet, will these fit me?

I have average feet, will these fit me?

I have flat or pronated feet. Can I wear Archies Footwear products?

I have high arches. Can I wear Archies Thongs?

What is the perfect fit for Archies Thongs?

How to measure your foot length

How to stretch the strap of Archies Thongs

My thongs don't seem wide enough. Do you make thongs that have a wider fit?

Do Archies Thongs run big or small?

What is "toe clawing" or "toe grabbing" and why don't I get it in Archies Thongs?

Thongs Sizing Help

My thongs feel uncomfortable. Will this improve?

My thongs are squeaking, is there anything I can do to fix this?

My thongs feel uncomfortable? Will this improve?

My Archies Thongs feel like they are a little shiny on top, will this wear off?

My thongs strap has loosend / stretched. Is there a way it can be tightened?

My thongs are making a clapping / flopping sound

My Archies Thongs are too hard what do I do?

Will my feet sweat in Archies Thongs?

How long will Archies Thongs last?

My thongs or slides are dirty or stained. How do I clean them?

Take care when walking down steep embankments in thongs

Avoid leaving your thongs in direct sunlight or excessive temperatures

Why do Archies Thongs have a tighter strap and is it good for you?

My thongs have broken. What should I do?

What size should I choose for slides?

Do I choose the same size as my thongs?

Slides Sizing Help

How to stretch the bands of Archies Slides

What to do if your heels are sliding out in our slides

How to prevent blisters from the slides

My Archies Slides are too hard what do I do?

Tips for a Comfy Fit in Archies Slides

Archies Arch Support Slides

What type of Archies Insole do I choose?

What size should I choose for Archies Insoles?

Size chart for Full Length Casual insole

Size chart for 3/4 Casual insole

Size chart for Sport insole

Size chart for Work Boot insole

Are the insoles made from the same material as Archies?

Insoles Sizing Help

Tips for a Comfy Fit in Archies Insoles

Insoles Guide

Archies Arch Support Insoles

Exchange process for online orders

Exchanges for retail purchases

Exchanges

Refund process for online orders

Refunds for retail purchases

Refunds

Warranty claims

Warranty Claims

Are these good for people with bunions?

I don't have any injuries or problems with my feet, would these still be good for me?

Are these good for people with plantar fasciitis or heel spurs?

I normally wear orthotics, is it still ok that I wear Archies Thongs and/or Slides?

My thongs straps are too tightUpdated 2 months ago